Terms and Conditions

arrow   Definition arrow   Site Usage
arrow   Refund Policy arrow   Credit/Debit Card Payments Policy
arrow   Indemnification arrow   Liability Disclaimer
arrow   Links To Third-Party Sites arrow   General
arrow   Disputes arrow   Service Help

Definition

Defining few terms that are commonly used in the website.

1) Site - It means TripZee.com and any respective subsites, together with the respective Products and Services available from this Site and any subsites.

2) Exclusive offers - Offers particularly exclusive to TripZee and its affiliates.

3) Member - An individual who has registered with the Site. They need to create a Member ID and a password.

4) Member ID - The e-mail address you use (with your password) to login to our Site.

5) Book - To reserve.

6) We, us, ours, it’s – Tripzee’s LLC, and its subsidiaries and affiliates.

7) Provider – Tripzee’s licensors, suppliers, information providers, and travel & leisure service providers.

8) Products and Services - The airline travel, hotel accommodation, car rental, etc.

Note: The term ‘Products and Services’ do not include the products or services that are provided by third parties, and that are available through a link from the Site. Its use focus to the terms defined by their respective owners or operations, on the third party's website.

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Site Usage

As a terms and condition of the usage of www.TripZee.com, you affirm the following:

a) You warrant that you are at least 18 years of age and possess the legal authority to use the Site in accordance with all terms and conditions herein.

b) You agree to be financially responsible for all of your use of the Site or by any one else on behalf of you.

c) You affirm that all information supplied by you or on your behalf, or by members of your household in using the TripZee.com is genuine, current and accurate.

d) You will be completely responsible for any use of your account by you and/or by anyone under your direction or control.

Note: You understand that overuse or abuse of the travel services reservation facilities of TripZee.com retain the right at our sole discretion to deny access to anyone to www.TripZee.com and the services at any span of time.

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Refund Policy

At the time of processing your transaction if your credit card declines, we will make all efforts to notify through an email within 24 hours. The transaction will not be processed if your credit card has declined. The FARE and any other booking details are NOT GUARANTEED. TripZee.com shall not be obligated to provide any refunds for unauthorized use or deficiency in the quality or availability of our services. Buyer assumes all risks immediately upon purchase of the package or deal. Tickets once sold are non-refundable and have no surrender value. If you need to change the date of the Ticket; you may need to pay a penalty of $150.

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Credit/Debit Card Payments Policy

a) All credit card transactions over the phone to our Customer Care are recorded and are available as evidence in case of any dispute or for legal form of evidence.

b) All credit cards must have verifiable United States or Canadian billing address. International Credit Cards are not acceptable.

c) If you are making an online purchase for another individual or entity please contact us at support@tripzee.com with your concerns.

d) We accept VISA, MASTER, AMEX and DISCOVER credit cards and debit cards. You may also use PayPal account to make a purchase on this site.

e) If there is any issue with the credit card, we will notify you within 24 hours. Submitting the credit card information does not automatically guarantee the confirmation of the tickets.

f) TripZee is not responsible for your credit/debt card not being charged by TripZee as there could be several reasons for this action. For instance: Carrier/Airline did not confirm the booking, insufficient funds available in the credit/debit card, fare increased before the payment information was submitted, billing information does not match with the information available in your Bank, etc.

g) TripZee uses safety measures for credit/debit card payment processing. Any Fraudulent transactions will be directly reported to airport security, airlines and other federal and state organizations.

h) You agree to be liable for any and all credit card payments disputes or other problems such as fraud made to us or the supplier on behalf of you or any individual you are representing. You agree to reimburse TripZee in cases of fraud or charge backs.

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Indemnification

You shall defend and indemnify TripZee.com and any Third Party Suppliers, its affiliates and/or their respective owners, officers, directors, employees and agents from and against any claim, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including without limitation reasonable legal and accounting fees, brought by or on your behalf in excess of the liability described herein or by third parties as a result of your use of this site.

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Liability Disclaimer

The information, software, products, and services published on TripZee.com may include inaccuracies or errors, including pricing. However TripZee.com and its affiliate do not guarantee the accuracy of, and disclaim all liability for any errors or other inaccuracies relating to the information and description of the Hotels, Flights, Car Rentals and other travel products displayed on the website (including, no limitation, the pricing, text, graphics, links, list of hotel amenities, general product descriptions, links, etc.). The TripZee.com, its affiliates and their respective suppliers reserve all rights, to make improvements and/or changes on the website any point of time without any further notice.

Under no circumstances, including, but not limited to, negligence, shall TripZee.com, and/or our providers or distributors, be liable for any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing on the Site, or your downloading of any materials, data, text, images, video, audio, or other information from the Site.

TripZee.com displays Hotel Ratings and Car Rentals Ratings as only general guidelines. Also TripZee.com and its affiliates do not guarantee the accuracy of the ratings. The TripZee.com, its affiliates and their respective suppliers make no guarantees about the availability of specific products and services. In addition, TripZee.com explicitly reserves the right to correct any pricing error on the website and/or on pending reservations made under an incorrect price. In such scenarios, you may be offered to keep your pending reservation with the corrected price or may cancel the reservation with any penalty.

Any aspect of the Site may be changed, supplemented, deleted, updated, discontinued, suspended, or modified at any time, and without prior notice to you. However, we make no commitment to update the information contained on this Site. We may also, at any time, change or impose fees for certain services, or establish or change general practices and limits concerning certain services.

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Links To Third-Party Sites

As you browse through our site; you may see hyperlinks to websites operated by parties other than TripZee.com which are provided only for your reference. We do not control such websites and are not accountable for their contents or the privacy or other practices of such websites. We suggest you to take all the measures and ensure that any link you select or software you download are free of viruses, worms, trojan horses, defects and other items of a corrupted and destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

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General

TripZee is operated by a U.S. entity and its Terms and Conditions are governed by the laws of the State of Illinois, USA. You hereby consent to the exclusive jurisdiction and venue of courts in Cook County, Illinois, USA, in all disputes arising out of or relating to the use of this Site. Use of this Website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including, without limitation, this paragraph.

You agree that no joint venture, partnership, or employment relationship exists between you and the TripZee, Inc as a result of this Agreement or use of this Website. If any part of this Agreement is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired.

These Terms & Conditions referenced herein constitutes the agreement between you and TripZee and it supersedes all prior or present communications and proposals, whether electronic, oral, or written, between the customer and TripZee with respect to this Site. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Fictitious names of companies, products, people, characters, and/or data mentioned on this Website are not intended to represent any real individual, company, product, or event.

All flights should be confirmed with the airline directly as they may have last minute schedule changes. We recommend that you do so at least 24 hours prior to departure for domestic flights (72 hours for flights to international destinations and Hawaii). In most cases, upgrades and standbys will not be permitted.

For most of the Carriers, seat assignments will be made at the airport on the day of departure or by contacting the airline directly.

All customers are advised to know the entry requirements for the country (ies) to which they are traveling or entering.

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Disputes

The laws of the State of Illinois (USA), without regard to its conflict of law rules, will govern these Terms and Conditions. If you take any legal action for your usage of TripZee or its Terms and Conditions, you agree to file such action only in the state and federal courts located in Cook County, Illinois (USA). In any such cases the prevailing party will be permitted to recover all legal expenses incurred in connection with the action, including but not limited to costs, both taxable and non-taxable, and reasonable attorneys' fees.

Note: The United Nations Convention on Contracts for the International Sale of Goods will not apply to these Terms and Conditions.

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Service Help

If you have any questions or concerns about TripZee’s Terms & Conditions or if you need further assistance for the use of this website or the services offered by TripZee, you may contact our Customer Care at your convenience. We will attempt to respond to your questions or concerns promptly after we receive them.

E-mail Address:

support@tripzee.com
info@tripzee.com

Mailing Address:

TripZee Inc.
5221 NorthHarlem Ave,
Chicago, IL 60656.

Telephone:

855-874-7933 (855)TRIP-ZEE
(within the United States)

Revised January 15, 2010 ©2010 TripZee, Inc. All rights reserved.